FAQ
RETURN & REFUND POLICY
Returns
We accept returns within 5days of delivery.
Item must be unused, in original packaging, and in resellable condition.
Proof of purchase is required.
Non-Returnable Items
Used products
Damaged due to misuse
Items returned without original packaging
Refunds
Once we receive and inspect the returned item, refund will be processed within 4–5 business days.
Refund will be credited to original payment method.
For Cash on Delivery orders, refund will be processed via bank transfer.
Damaged or Wrong Product
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos.
📧 Email: support@zoomshiper.com
PRIVACY POLICY
Zoomshiper respects your privacy.
We collect:
Name
Phone number
Email address
Shipping address
Payment information
This information is used to:
Process orders
Deliver products
Improve customer service
Send order updates
We do NOT sell or share your personal data with third parties.
All payments are processed securely.
SHIPPING POLICY
Processing Time: 1–3 days
Delivery Time: 3–5 days (depending on location)
We ship across India.
Cash on Delivery available.
Tracking details will be sent via SMS or email once order is shipped.
Shipping delays may occur during festivals or high-demand seasons.
How Can I Contact Customer Support?
💬 Click here to chat with us on WhatsApp Click: Zoomshiper
Gmail: bidinthab38@gmail.com
Telegram Click: zoomshiper
🕒 Support Hours: Monday – Saturday (10 AM – 7 PM)
⏳ Average Response Time: Within 1–2 Hours
Our team is always happy to help you with order queries, product details, tracking information, and returns
Your satisfaction is our priority, and we are committed to providing a smooth shopping experience.